{ "slug": "hospitality-staffing", "question": "How short of staff are hotels and restaurants, in which countries, and what does a hospitality worker cost?", "title": "Hotel and Restaurant Staffing 2026: Vacancy Rates, Turnover and Labour Costs by Country", "answer": { "headline": "The hospitality staffing problem is churn, not empty job ads. In Japan 27.8% of accommodation and food-service workers were new hires in 2025 against 14.7% across all industries, and 23.7% left in the same year. In the US the job-openings rate in leisure and hospitality fell from 5.9% in August 2025 to 4.7% in August 2026 — the same rate as retail trade, which rose to meet it. EU accommodation employers spend EUR 20.32 thousand per person employed per year.", "sample": "Eurostat structural business statistics (NACE I55, 2023 and 2024) and labour force survey (NACE I, 2021–2025); US BLS JOLTS and Current Employment Statistics (August 2025 – August 2026) and CPS 2025 annual averages; Japan MHLW Survey on Employment Trends 2025 and Labour Economy Trend Survey Q2–August 2026; AHLA Front Desk Feedback survey of 246 hoteliers, February 2026.", "verifiedAsOf": "2026-10-04" }, "sections": [ { "id": "how-tight", "title": "How tight the market actually is", "note": "Official vacancy and shortage measures, each against its own economy-wide benchmark. The US rate is a monthly job-openings rate; the Japanese diffusion index is the share of establishments reporting a shortage minus the share reporting a surplus, not a vacancy rate. The two cannot be compared with each other — only each against its own all-industry row.", "rows": [ { "label": "US — job openings rate, leisure and hospitality (NAICS 70)", "value": "5.9%", "segment": "1,050 thousand openings", "period": "Aug 2025", "source": "BLS Job Openings and Labor Turnover Survey, Table 1", "url": "https://www.bls.gov/news.release/jolts.t01.htm", "tier": 1 }, { "label": "US — job openings rate, leisure and hospitality (NAICS 70)", "value": "4.7%", "segment": "829 thousand openings · down a year later", "period": "Aug 2026", "source": "BLS Job Openings and Labor Turnover Survey, Table 1", "url": "https://www.bls.gov/news.release/jolts.t01.htm", "tier": 1 }, { "label": "US — job openings rate, retail trade", "value": "3.8%", "segment": "benchmark sector · 609 thousand openings", "period": "Aug 2025", "source": "BLS Job Openings and Labor Turnover Survey, Table 1", "url": "https://www.bls.gov/news.release/jolts.t01.htm", "tier": 1 }, { "label": "US — job openings rate, retail trade", "value": "4.7%", "segment": "benchmark sector · 761 thousand openings · now level with hospitality", "period": "Aug 2026", "source": "BLS Job Openings and Labor Turnover Survey, Table 1", "url": "https://www.bls.gov/news.release/jolts.t01.htm", "tier": 1 }, { "label": "Japan — establishments reporting an understaffed department, accommodation and food service", "value": "74%", "segment": "share of establishments in the industry", "period": "Q2 2026", "source": "MHLW Labour Economy Trend Survey, Table 5-1", "url": "https://www.mhlw.go.jp/toukei/itiran/roudou/koyou/keizai/2608/dl/4kekkagaiyo.pdf", "tier": 1 }, { "label": "Japan — establishments reporting an understaffed department, all surveyed industries", "value": "81%", "segment": "benchmark · hospitality sits below it", "period": "Q2 2026", "source": "MHLW Labour Economy Trend Survey, Table 5-1", "url": "https://www.mhlw.go.jp/toukei/itiran/roudou/koyou/keizai/2608/dl/4kekkagaiyo.pdf", "tier": 1 }, { "label": "Japan — regular-employee shortage diffusion index, accommodation and food service", "value": "32 points", "segment": "shortage 33% minus surplus 1%", "period": "Aug 2026", "source": "MHLW Labour Economy Trend Survey, Table 3", "url": "https://www.mhlw.go.jp/toukei/itiran/roudou/koyou/keizai/2608/dl/4kekkagaiyo.pdf", "tier": 1 }, { "label": "Japan — regular-employee shortage diffusion index, accommodation and food service", "value": "38 points", "segment": "earlier in the same year · shortage 40% minus surplus 2%", "period": "Feb and May 2026", "source": "MHLW Labour Economy Trend Survey, Table 3", "url": "https://www.mhlw.go.jp/toukei/itiran/roudou/koyou/keizai/2608/dl/4kekkagaiyo.pdf", "tier": 1 }, { "label": "Japan — regular-employee shortage diffusion index, all surveyed industries", "value": "47 points", "segment": "benchmark · shortage 50% minus surplus 3% · hospitality is less short than the average industry", "period": "Aug 2026", "source": "MHLW Labour Economy Trend Survey, Table 3", "url": "https://www.mhlw.go.jp/toukei/itiran/roudou/koyou/keizai/2608/dl/4kekkagaiyo.pdf", "tier": 1 }, { "label": "Japan — employment judgement index for regular employees, accommodation and food service", "value": "8 points", "segment": "decrease (17%) exceeds increase (9%) by 8 points · headcount shrinking, against 2 points for all surveyed industries", "period": "Q2 2026", "source": "MHLW Labour Economy Trend Survey, Table 1", "url": "https://www.mhlw.go.jp/toukei/itiran/roudou/koyou/keizai/2608/dl/4kekkagaiyo.pdf", "tier": 1 }, { "label": "Japan — establishments that took action on an understaffed department, accommodation and food service", "value": "60%", "segment": "of all establishments in the industry · 67% across all industries", "period": "Q2 2026", "source": "MHLW Labour Economy Trend Survey, Table 5-1", "url": "https://www.mhlw.go.jp/toukei/itiran/roudou/koyou/keizai/2608/dl/4kekkagaiyo.pdf", "tier": 1 } ] }, { "id": "turnover", "title": "Turnover: the number that actually separates hospitality from other sectors", "note": "Japan publishes annual accession and separation rates by industry on one methodology, which makes the comparison with the whole economy clean. US JOLTS hires are a monthly rate, not an annual one.", "rows": [ { "label": "Japan — accession rate, accommodation and food service (all employment forms)", "value": "27.8%", "segment": "share of employees who joined during the year", "period": "2025", "source": "MHLW Survey on Employment Trends, Table 4-2", "url": "https://www.mhlw.go.jp/toukei/itiran/roudou/koyou/doukou/26-2/dl/gaikyou.pdf", "tier": 1 }, { "label": "Japan — accession rate, all 16 major industries combined", "value": "14.7%", "segment": "benchmark · hospitality is close to double", "period": "2025", "source": "MHLW Survey on Employment Trends, Table 4-2", "url": "https://www.mhlw.go.jp/toukei/itiran/roudou/koyou/doukou/26-2/dl/gaikyou.pdf", "tier": 1 }, { "label": "Japan — separation rate, accommodation and food service (all employment forms)", "value": "23.7%", "segment": "share of employees who left during the year", "period": "2025", "source": "MHLW Survey on Employment Trends, supplementary table 2-2", "url": "https://www.mhlw.go.jp/toukei/itiran/roudou/koyou/doukou/26-2/dl/gaikyou.pdf", "tier": 1 }, { "label": "Japan — separation rate, accommodation and food service (all employment forms)", "value": "25.1%", "segment": "prior year", "period": "2024", "source": "MHLW Survey on Employment Trends, supplementary table 2-2", "url": "https://www.mhlw.go.jp/toukei/itiran/roudou/koyou/doukou/26-2/dl/gaikyou.pdf", "tier": 1 }, { "label": "Japan — separation rate, accommodation and food service, part-time workers", "value": "25.0%", "segment": "part-time segment", "period": "2025", "source": "MHLW Survey on Employment Trends, supplementary table 2-2", "url": "https://www.mhlw.go.jp/toukei/itiran/roudou/koyou/doukou/26-2/dl/gaikyou.pdf", "tier": 1 }, { "label": "Japan — separation rate, accommodation and food service, regular workers", "value": "21.5%", "segment": "regular segment · rising while part-time churn falls", "period": "2025", "source": "MHLW Survey on Employment Trends, supplementary table 2-2", "url": "https://www.mhlw.go.jp/toukei/itiran/roudou/koyou/doukou/26-2/dl/gaikyou.pdf", "tier": 1 }, { "label": "Japan — net accession margin, accommodation and food service", "value": "4.1 points", "segment": "accessions minus separations · the industry still grew", "period": "2025", "source": "MHLW Survey on Employment Trends, supplementary table 2-2", "url": "https://www.mhlw.go.jp/toukei/itiran/roudou/koyou/doukou/26-2/dl/gaikyou.pdf", "tier": 1 }, { "label": "US — hires rate, accommodation and food services (NAICS 72)", "value": "5.5%", "segment": "monthly rate · 779 thousand hires in the month", "period": "Aug 2025", "source": "BLS Job Openings and Labor Turnover Survey, Table 2", "url": "https://www.bls.gov/news.release/jolts.t02.htm", "tier": 1 } ] }, { "id": "cost", "title": "What a hospitality worker costs the employer", "note": "Eurostat labour costs cover wages plus employer social contributions, per person employed per year, for accommodation only (NACE I55). The US figures are gross earnings paid to the worker in leisure and hospitality (NAICS 70) and are not comparable with the EU employer-cost figure.", "rows": [ { "label": "EU27 — labour costs per person employed, accommodation (NACE I55)", "value": "EUR 20.32 thousand / year", "segment": "wages plus employer contributions", "period": "2024", "source": "Eurostat sbs_ovw_act", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_ovw_act?format=JSON&lang=EN&time=2024&nace_r2=I&nace_r2=I55&nace_r2=I56&indic_sbs=LABPRY_TEUR&indic_sbs=WAGE_LABPRY_PC&indic_sbs=LC_EMP_TEUR&indic_sbs=GOR_PC&indic_sbs=EMP_ENT_NR&geo=EU27_2020&geo=DE&geo=FR&geo=IT&geo=ES&geo=PL&geo=NL&geo=CZ&geo=HU&geo=RO&geo=PT&geo=EL&geo=AT&geo=SE&geo=BG", "tier": 1 }, { "label": "US — average weekly earnings, leisure and hospitality", "value": "$603.00", "segment": "all employees, seasonally adjusted", "period": "Aug 2026", "source": "BLS Current Employment Statistics, Table B-3", "url": "https://www.bls.gov/news.release/empsit.t19.htm", "tier": 1 }, { "label": "US — average weekly earnings, leisure and hospitality", "value": "$584.46", "segment": "a year earlier", "period": "Aug 2025", "source": "BLS Current Employment Statistics, Table B-3", "url": "https://www.bls.gov/news.release/empsit.t19.htm", "tier": 1 }, { "label": "US — hourly-paid workers earning at or below the federal minimum wage, leisure and hospitality", "value": "5.7%", "segment": "share of hourly-paid workers in the industry · annual averages", "period": "2025", "source": "BLS Current Population Survey, Table 45", "url": "https://www.bls.gov/cps/cpsaat45.pdf", "tier": 1 }, { "label": "EU27 — average actual weekly hours worked, accommodation and food service (NACE I)", "value": "34.6 hours", "segment": "main job, persons aged 15+, full- and part-time combined", "period": "2025", "source": "Eurostat lfsa_ewhan2", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/lfsa_ewhan2?format=JSON&lang=EN&time=2025&nace_r2=I&wstatus=EMP&worktime=TOTAL&worktime=PT&worktime=FT&age=Y_GE15&sex=T&geo=EU27_2020&geo=DE&geo=FR&geo=IT&geo=ES&geo=PL&geo=NL&geo=CZ&geo=EL&geo=PT&geo=AT&geo=RO&geo=SE&geo=HU", "tier": 1 } ] }, { "id": "productivity", "title": "Value added per person employed, accommodation (NACE I55), thousand EUR", "note": "One Eurostat indicator, one year, all size classes. This is the ceiling on what a hotel can pay and on what software can plausibly charge per employee: a Belgian hotel employee produces three times the value added of an Estonian one.", "rows": [ { "label": "Belgium", "value": "EUR 72.45k", "segment": "highest in this set", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Austria", "value": "EUR 63.32k", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "France", "value": "EUR 60.04k", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Slovenia", "value": "EUR 53.08k", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Ireland", "value": "EUR 45.17k", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Denmark", "value": "EUR 43.14k", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Germany", "value": "EUR 42.73k", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Czechia", "value": "EUR 40.01k", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Lithuania", "value": "EUR 29.89k", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Hungary", "value": "EUR 29.52k", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Estonia", "value": "EUR 23.37k", "segment": "lowest in this set", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 } ], "chart": "bars" }, { "id": "productivity-hour", "title": "Value added per hour worked by employees, accommodation (NACE I55), EUR", "note": "The same dataset on an hourly basis, which removes differences in part-time intensity. The spread stays wide: an hour of Belgian hotel work carries more than three times the value added of a Lithuanian one.", "rows": [ { "label": "Belgium", "value": "EUR 62.92 / hour", "segment": "highest in this set", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Austria", "value": "EUR 44.06 / hour", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Denmark", "value": "EUR 42.22 / hour", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Portugal", "value": "EUR 25.23 / hour", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Croatia", "value": "EUR 22.38 / hour", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Lithuania", "value": "EUR 19.20 / hour", "segment": "lowest in this set", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 } ], "chart": "bars" }, { "id": "buyer-size", "title": "Persons employed per accommodation enterprise (NACE I55)", "note": "This is the single most important row set for anyone pricing hospitality software per seat or per property. The average European accommodation business is a handful of people, and the differences between countries are larger than the differences between hotel categories inside one country.", "rows": [ { "label": "Ireland", "value": "18 persons", "segment": "largest in this set", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Denmark", "value": "16 persons", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Germany", "value": "11 persons", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Austria", "value": "8 persons", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Hungary", "value": "6 persons", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Belgium", "value": "5 persons", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Romania", "value": "4 persons", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Czechia", "value": "3 persons", "segment": "", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Lithuania", "value": "2 persons", "segment": "smallest in this set", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&size_emp=TOTAL&time=2023", "tier": 1 }, { "label": "Germany — persons employed in accommodation enterprises with 0–9 persons employed", "value": "109,596 persons", "segment": "the micro-employer tail inside one large market", "period": "2023", "source": "Eurostat sbs_sc_ovw", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/sbs_sc_ovw?format=JSON&lang=EN&nace_r2=I55&nace_r2=I56&time=2023", "tier": 1 } ], "chart": "bars" }, { "id": "workforce-profile", "title": "Who the workers are: the Dutch case as a worked example", "note": "Eurostat publishes employment in accommodation and food service by age for every member state; the Netherlands is shown as a full series because it has the starkest age profile in the set we hold. A workforce that is majority under 25 explains the turnover numbers above and dictates how onboarding and scheduling products must work.", "rows": [ { "label": "Netherlands — employed aged 15–24, accommodation and food service (NACE I)", "value": "276.5 thousand", "segment": "of 475.5 thousand aged 15+ in the industry — 58% (calculated from the two Eurostat values)", "period": "2025", "source": "Eurostat lfsa_egan2", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/lfsa_egan2?geo=NL&unit=THS_PER&sex=T&nace_r2=I&sinceTimePeriod=2021&untilTimePeriod=2025&lang=EN", "tier": 1 }, { "label": "Netherlands — employed aged 15–24, accommodation and food service (NACE I)", "value": "273.0 thousand", "segment": "of 474.6 thousand aged 15+", "period": "2024", "source": "Eurostat lfsa_egan2", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/lfsa_egan2?geo=NL&unit=THS_PER&sex=T&nace_r2=I&sinceTimePeriod=2021&untilTimePeriod=2025&lang=EN", "tier": 1 }, { "label": "Netherlands — employed aged 15–24, accommodation and food service (NACE I)", "value": "266.4 thousand", "segment": "of 466.9 thousand aged 15+", "period": "2023", "source": "Eurostat lfsa_egan2", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/lfsa_egan2?geo=NL&unit=THS_PER&sex=T&nace_r2=I&sinceTimePeriod=2021&untilTimePeriod=2025&lang=EN", "tier": 1 }, { "label": "Netherlands — employed aged 15–24, accommodation and food service (NACE I)", "value": "234.5 thousand", "segment": "of 433.2 thousand aged 15+", "period": "2022", "source": "Eurostat lfsa_egan2", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/lfsa_egan2?geo=NL&unit=THS_PER&sex=T&nace_r2=I&sinceTimePeriod=2021&untilTimePeriod=2025&lang=EN", "tier": 1 }, { "label": "Netherlands — employed aged 15–24, accommodation and food service (NACE I)", "value": "196.0 thousand", "segment": "of 379.6 thousand aged 15+ · post-pandemic trough", "period": "2021", "source": "Eurostat lfsa_egan2", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/lfsa_egan2?geo=NL&unit=THS_PER&sex=T&nace_r2=I&sinceTimePeriod=2021&untilTimePeriod=2025&lang=EN", "tier": 1 } ] }, { "id": "software", "title": "What hospitality operators buy, and what stops them", "note": "Eurostat asks every EU enterprise the same AI questions, which makes accommodation and food service comparable with other sectors. The blocker shares are taken among enterprises that ever considered using AI, not among all enterprises — a narrower denominator. The AHLA rows come from one survey of 246 hotel owners conducted in late February 2026; it is a multiple-response question, so the shares do not sum to 100.", "rows": [ { "label": "EU27 — enterprises using no AI technology, accommodation and food service (NACE I)", "value": "86.15%", "segment": "all enterprises in the industry", "period": "2025", "source": "Eurostat isoc_eb_ain2", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/isoc_eb_ain2?format=JSON&lang=EN&geo=EU27_2020&time=2025&nace_r2=I&nace_r2=C10-S951_X_K&nace_r2=J&unit=PC_ENT", "tier": 1 }, { "label": "EU27 — enterprises using at least one AI technology, accommodation and food service (NACE I)", "value": "11.98%", "segment": "all enterprises in the industry", "period": "2025", "source": "Eurostat isoc_eb_ain2", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/isoc_eb_ain2?format=JSON&lang=EN&geo=EU27_2020&time=2025&nace_r2=I&nace_r2=C10-S951_X_K&nace_r2=J&unit=PC_ENT", "tier": 1 }, { "label": "EU27 — enterprises using AI for marketing or sales, accommodation and food service (NACE I)", "value": "5.76%", "segment": "all enterprises in the industry · the single most common use case", "period": "2025", "source": "Eurostat isoc_eb_ain2", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/isoc_eb_ain2?format=JSON&lang=EN&geo=EU27_2020&time=2025&nace_r2=I&nace_r2=C10-S951_X_K&nace_r2=J&unit=PC_ENT", "tier": 1 }, { "label": "EU27 — blocker: incompatible with existing equipment, software or systems (NACE I)", "value": "43.84%", "segment": "of enterprises that ever considered using AI", "period": "2025", "source": "Eurostat isoc_eb_ain2", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/isoc_eb_ain2?format=JSON&lang=EN&geo=EU27_2020&time=2025&unit=PC_ENT_AI_TANY&unit=PC_ENT_AI_EC&nace_r2=I&nace_r2=C10-S951_X_K&nace_r2=J&nace_r2=G", "tier": 1 }, { "label": "EU27 — blocker: AI judged not useful for the business (NACE I)", "value": "22.92%", "segment": "of enterprises that ever considered using AI", "period": "2025", "source": "Eurostat isoc_eb_ain2", "url": "https://ec.europa.eu/eurostat/api/dissemination/statistics/1.0/data/isoc_eb_ain2?format=JSON&lang=EN&geo=EU27_2020&time=2025&unit=PC_ENT_AI_TANY&unit=PC_ENT_AI_EC&nace_r2=I&nace_r2=C10-S951_X_K&nace_r2=J&nace_r2=G", "tier": 1 }, { "label": "US hoteliers citing cost of goods and supplies as a top financial pressure", "value": "71%", "segment": "proxy for the whole industry", "period": "Feb 2026", "source": "AHLA Front Desk Feedback", "url": "https://www.ahla.com/news/rising-cost-staffing-challenges-persist-hotels-travel-demand-expected-hold-steady", "tier": 2 }, { "label": "US hoteliers citing labor costs as a top financial pressure", "value": "65%", "segment": "proxy for the whole industry", "period": "Feb 2026", "source": "AHLA Front Desk Feedback", "url": "https://www.ahla.com/news/rising-cost-staffing-challenges-persist-hotels-travel-demand-expected-hold-steady", "tier": 2 }, { "label": "US hoteliers citing fluctuating demand and occupancy as a top financial pressure", "value": "59%", "segment": "proxy for the whole industry", "period": "Feb 2026", "source": "AHLA Front Desk Feedback", "url": "https://www.ahla.com/news/rising-cost-staffing-challenges-persist-hotels-travel-demand-expected-hold-steady", "tier": 2 }, { "label": "US hoteliers citing utility and energy costs as a top financial pressure", "value": "50%", "segment": "proxy for the whole industry", "period": "Feb 2026", "source": "AHLA Front Desk Feedback", "url": "https://www.ahla.com/news/rising-cost-staffing-challenges-persist-hotels-travel-demand-expected-hold-steady", "tier": 2 }, { "label": "US hoteliers citing insurance premiums as a top financial pressure", "value": "43%", "segment": "proxy for the whole industry", "period": "Feb 2026", "source": "AHLA Front Desk Feedback", "url": "https://www.ahla.com/news/rising-cost-staffing-challenges-persist-hotels-travel-demand-expected-hold-steady", "tier": 2 }, { "label": "US hoteliers citing workforce shortages as a top financial pressure", "value": "42%", "segment": "ranks last of six pressures", "period": "Feb 2026", "source": "AHLA Front Desk Feedback", "url": "https://www.ahla.com/news/rising-cost-staffing-challenges-persist-hotels-travel-demand-expected-hold-steady", "tier": 2 } ] } ], "reconciliation": { "title": "Why hospitality staffing numbers disagree, and what this page does not say", "body": "Four perimeters are in play and they are routinely mixed up. First, the industry code: Eurostat I55 is accommodation only, Eurostat I is accommodation plus food service, US NAICS 72 is accommodation and food services, and US NAICS 70 (leisure and hospitality) is wider still because it adds arts, entertainment and recreation. A rate quoted for NAICS 70 is not a hotel rate. Second, the measure: a job-openings rate is openings divided by employment plus openings, while a Japanese diffusion index is the share of establishments reporting a shortage minus the share reporting a surplus — it has no denominator in workers and cannot be read as a vacancy percentage. Third, the respondent: Eurostat and BLS count establishments and payroll records, while the AHLA rows are 246 self-selected hotel owners answering a multiple-response question, so its shares do not sum to 100 and describe sentiment rather than counts. Fourth, cost basis: the Eurostat EU27 figure of EUR 20.32 thousand is what the employer pays in total per person per year, while the US $603.00 is what the worker receives in a week before tax — neither converts into the other. The data also contradicts the common narrative in two places worth sitting with. In Japan hospitality is less short-staffed than the average surveyed industry (74% of establishments against 81%, diffusion index 32 against 47) while its turnover is roughly double, so the bottleneck is retention rather than recruitment. In the US the hospitality job-openings rate fell to the level of retail trade over twelve months, which means the sector's hiring premium over other low-wage employers has gone. Finally, this page holds no occupation-level shortage data: it cannot tell you whether the gap is in kitchens, housekeeping or front desk, and it has no country-level vacancy rates for the EU.", "sources": [ { "source": "Eurostat — structural business statistics by size class (sbs_sc_ovw) and by detailed activity (sbs_ovw_act)", "url": "https://ec.europa.eu/eurostat/databrowser/view/sbs_sc_ovw/default/table" }, { "source": "Eurostat — labour force survey, employment and hours by NACE activity (lfsa_egan2, lfsa_ewhan2)", "url": "https://ec.europa.eu/eurostat/databrowser/view/lfsa_egan2/default/table" }, { "source": "Eurostat — AI use by enterprises (isoc_eb_ain2)", "url": "https://ec.europa.eu/eurostat/databrowser/view/isoc_eb_ain2/default/table" }, { "source": "US Bureau of Labor Statistics — Job Openings and Labor Turnover Survey", "url": "https://www.bls.gov/news.release/jolts.t01.htm" }, { "source": "US Bureau of Labor Statistics — Current Employment Statistics and Current Population Survey", "url": "https://www.bls.gov/news.release/empsit.t19.htm" }, { "source": "Japan MHLW — Labour Economy Trend Survey and Survey on Employment Trends", "url": "https://www.mhlw.go.jp/toukei/itiran/roudou/koyou/keizai/2608/dl/4kekkagaiyo.pdf" }, { "source": "American Hotel & Lodging Association — Front Desk Feedback, February 2026", "url": "https://www.ahla.com/news/rising-cost-staffing-challenges-persist-hotels-travel-demand-expected-hold-steady" } ] }, "methodology": "Every number on this page is a fact node in the God of Startups Atlas — a knowledge graph where each metric carries its source URL, reporting period, evidence tier and the verbatim quote it was taken from. Tier 1 means official statistics (Eurostat, US Bureau of Labor Statistics, Japan's Ministry of Health, Labour and Welfare); tier 2 means industry research with a disclosed sample. Values are shown in the unit and currency the source reports; nothing is converted or modelled. Two figures are arithmetic on two published values and are labelled as such in the row: the twelve-month change in US weekly earnings and the youth share of Dutch hospitality employment.", "metaTitle": "Hotel and Restaurant Staffing 2026: Vacancies vs Turnover", "metaDescription": "Hospitality churns, it doesn't sit empty: Japan hired 27.8% of its hospitality workforce in 2025 vs 14.7% overall; US openings fell to 4.7%.", "page": "https://godofstartups.com/atlas/hospitality-staffing", "license": "https://creativecommons.org/licenses/by/4.0/", "note": "Each row carries its primary source, period and evidence tier (1 = official/statutory, 2 = industry research with disclosed method)." }