EU Cloud & IT Operations
11 verified facts tracked for this market — each with its source, reporting period and evidence tier. Tier 1 = primary institutions (central banks, statistical offices); tier 2 = disclosed industry panels.
| Metric | Value | Geo | Period | Tier | Source |
|---|---|---|---|---|---|
| Share of EU enterprises using paid cloud computing services, growth 2023->2025 | 52.7% of enterprises | EU | 2023-2025 | T1 | ec.europa.eu |
| EU enterprises using paid cloud computing for own-software compute power | 9.80% of enterprises | EU27 | 2021 | T1 | ec.europa.eu |
| EU non-adopter enterprises that considered using AI technologies | 14.21% of EU enterprises not using AI technol | EU | 2025 | T1 | ec.europa.eu |
| Enterprises using paid cloud computing services (EU-wide) | 52.74% of enterprises | EU27 (broader than cell scope EU-5 — DE/FR/IT/ES/NL are all within EU27, but figure is not EU-5-specific) | 2025 | T1 | ec.europa.eu |
| Net turnover of computer programming & consultancy sector (J62), EU-5 aggregate | 498467.12million EUR | EU-5 (DE, FR, IT, ES, NL) | 2024 | T1 | data-explorer.oecd.org |
| Share of EU enterprises experiencing at least one ICT security incident annually | 21.54% of EU27 enterprises | EU | 2023 | T1 | ec.europa.eu |
| Share of EU enterprises using paid cloud computing services | 52.74percent of EU enterprises | EU | 2025 | T1 | ec.europa.eu |
| share_of_eu_enterprises_experiencing_ict_service_unavailability_due_to_hardware_or_software_failure | 18.0percent of EU enterprises | EU | 2024 | T1 | ec.europa.eu |
| High Alpha 2025 SaaS Benchmarks Report: median growth rate for high-NRR/low-CAC-payback SaaS companies | 71% median revenue growth rate (with Rule of 40 at 47%) for the subset of SaaS companies combining high net revenue retention and low CAC payback period | global | 2025 (report launched November 2025) | T2 | highalpha.com |
| Median SaaS customer churn rate benchmark as companies reach product-market fit and scale | 3-4% monthly customer churn (median, at stabilization) | global | 12 months ending March 2023 | T2 | chartmogul.com |
| YoY increase in share of cloud decision-makers naming cost efficiency/savings as the #1 metric for cloud goal progress | 22percentage-point increase from 2024, reaching 87% of respondents (cost efficiency/savings named top cloud-goal metric for the sixth year in a row); Flexera 2025 State of the Cloud Report, survey of 750+ global IT professionals and executive leaders | T2 | flexera.com |
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