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EU Cloud & IT Operations

Cloud is the default in European business: 52.74% of EU enterprises paid for cloud computing in 2025, and the EU had 1,008,501 computer programming and consultancy enterprises in 2024 (Eurostat). Their turnover in Germany, France, Italy, Spain and the Netherlands was €498.5 billion.

20 verified facts tracked for this market — each with its source, reporting period and evidence tier. Tier 1 = primary institutions (central banks, statistical offices); tier 2 = disclosed industry panels.

MetricValueGeoPeriodTierSource
EU non-adopter enterprises that considered using AI technologies14.21% of EU enterprises not using AI technolEU2025T1ec.europa.eu
Enterprises using paid cloud computing services (EU-wide)52.74% of enterprisesEU27 (broader than cell scope EU-5 — DE/FR/IT/ES/NL are all within EU27, but figure is not EU-5-specific)2025T1ec.europa.eu
EU information and communication sector enterprises using social media83.15percentEU2025T1ec.europa.eu
EU enterprises using a paid cloud platform for application development, testing or deployment13.76percentEU272025T1ec.europa.eu
share_of_eu_enterprises_experiencing_ict_service_unavailability_due_to_hardware_or_software_failure18.0percent of EU enterprisesEU2024T1ec.europa.eu
Purchases of goods and services per enterprise, IT services (NACE J62), Ireland11846.6EUR thousand per enterpriseIE2024T1ec.europa.eu
Net turnover of computer programming & consultancy sector (J62), EU-5 aggregate498467.12million EUREU-5 (DE, FR, IT, ES, NL)2024T1ec.europa.eu
Number of enterprises, IT services (NACE J62), Ireland12705enterprisesIE2024T1ec.europa.eu
Share of EU enterprises using paid cloud computing services, growth 2023->202552.7% of enterprisesEU2023-2025T1ec.europa.eu
Number of enterprises in EU27, NACE J62 (Computer programming, consultancy and related activities), total size classes821036 / 908193 / 964675 / 1008501count of enterprises, EU27, for years 2021 / 2022 / 2023 / 2024EU27_20202021-2024T1ec.europa.eu
EU enterprises using paid cloud computing for own-software compute power9.80% of enterprisesEU272021T1ec.europa.eu
All-female teams: share of VC investment volume in rounds EUR10m+ (2015 prices)0.88percentEurope (EU27, UK, Norway, Switzerland)2011–2021T1eif.org
High Alpha 2025 SaaS Benchmarks Report: median growth rate for high-NRR/low-CAC-payback SaaS companies26% median growth rate for B2B SaaS companGlobal2024 (2025 benchmark report)T2benchmarkit.ai
Median SaaS customer churn rate benchmark as companies reach product-market fit and scale3.8% monthly churnGlobal2024T2recurly.com
Organisations experiencing high-business-impact outages at least weekly, Germany46percent of organisationsDE2025T2newrelic.com
Organisations whose engineering teams spend at least half their time addressing disruptions, Germany28percent of organisationsDE2025T2newrelic.com
Median annual cost of high-business-impact outages, German organisations169USD million per yearDE2025T2newrelic.com
Germany: respondents citing increased operational efficiency from observability28percentDE2025T2newrelic.com
Median number of observability tools used per organisation, Spain3tools per organisationES2025T2newrelic.com
Organisations not tracking observability ROI, UK and Ireland20percent of organisationsUK2025T2newrelic.com

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