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India ecommerce

Online shopping is still early in India: 24.5% of households bought goods online in the previous month, although 86.3% have internet at home (MoSPI, Q1 2025). Only 8.65% of adults paid a merchant digitally for an online purchase (World Bank, 2024).

20 verified facts tracked for this market — each with its source, reporting period and evidence tier. Tier 1 = primary institutions (central banks, statistical offices); tier 2 = disclosed industry panels.

MetricValueGeoPeriodTierSource
India households without home internet citing 'do not know how to use it' as main reason39.2percent of households without internet aIN2025-Q1T1mospi.gov.in
India households with internet facility within household premises86.3percent of householdsIN2025-Q1T1mospi.gov.in
India rural online-buying households purchasing both food and non-food items20.0percent of online-buying householdsIN2025-Q1T1mospi.gov.in
India households that made an online purchase of goods in the last 30 days24.5percent of householdsIN2025-Q1T1mospi.gov.in
Digitally enabled account, adults age 15+, India31.1percentIN2024T1data.worldbank.org
India adults who bought something online (mobile/internet)16.21percent of adults age 15+IN2024T1data.worldbank.org
Adults who made a digital merchant payment for an online purchase8.65percent of adults age 15+IN2024T1data.worldbank.org
India adults who made a utility payment37.84percent of adults age 15+IN2024T1data.worldbank.org
Adults who made a cash-on-delivery payment for an online purchase7.45percent of adults age 15+IN2024T1data.worldbank.org
India adults who applied for a loan using a mobile phone3.92percent of adults age 15+IN2024T1data.worldbank.org
India adults who sent money after a phone/SMS payment scam request (% age 15+)1.30percentIN2024T1data.worldbank.org
Adults who made a digital online merchant payment for an online purchase8.66percent of adults age 15+IN2024T1data.worldbank.org
India online buyers making a digital merchant payment for the purchase8.66percent of adults age 15+IN2024T1data.worldbank.org
India adults who received a phone/SMS request for money (scam) in past 12 months (% age 15+)6.22percentIN2024T1data.worldbank.org
Average MPCE, 0-5% fractile class of MPCE, rural India1677INR per person per monthIN2023-24T1mospi.gov.in
Urban-rural gap in average MPCE, as percent of rural MPCE69.7percentIN2023-24T1mospi.gov.in
Average monthly per capita consumption expenditure, rural India4122INR per person per monthIN2023-24T1mospi.gov.in
Logistics Performance Index: ability to track and trace consignments, India3.4index scoreIN2022T1data.worldbank.org
India ease of arranging competitively priced international shipments (LPI)3.5index scoreIN2022T1data.worldbank.org
India logistics infrastructure quality (LPI)3.2index scoreIN2022T1data.worldbank.org

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