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Vietnam ecommerce

Vietnam's online shopper base is growing fast: 46.2% of adults bought something online in 2024, up from 40.4% in 2022, and 34.19% paid digitally for online purchases (World Bank Findex). Video commerce sellers grew 60% year on year in 2025 (Bain).

20 verified facts tracked for this market — each with its source, reporting period and evidence tier. Tier 1 = primary institutions (central banks, statistical offices); tier 2 = disclosed industry panels.

MetricValueGeoPeriodTierSource
Uses the internet daily, Vietnam, women83.3185149828811percent of adults in the cohortVN2024T1api.worldbank.org
Made a digital merchant payment, Vietnam, women52.693990120002percent of adults in the cohortVN2024T1api.worldbank.org
Made a digital online merchant payment for an online purchase, Vietnam, primary education or less2.64200393335511percent of adults in the cohortVN2024T1api.worldbank.org
Paid cash on delivery for an online purchase, Vietnam, women11.769636865023percent of adults in the cohortVN2024T1api.worldbank.org
Vietnam, all adults: phone has a lock (PIN, password, fingerprint)66.42percentVN2024T1api.worldbank.org
Main mobile phone is a smartphone, Vietnam, women85.0600313188371percent of adults in the cohortVN2024T1api.worldbank.org
Made a digital online merchant payment for an online purchase, Vietnam, World Bank Global Findex34.19% of population age 15+ who paid onlineVietnam2024T1data.worldbank.org
Vietnamese adults in the poorest 40% by income who bought something online via mobile phone or internet24.7095942325094percentVN2024T1api.worldbank.org
Vietnam, all adults: can change the PIN or password on their mobile phone without help57.91percentVN2024T1api.worldbank.org
Used social media in the past three months, Vietnam, women82.9566730382645percent of adults in the cohortVN2024T1api.worldbank.org
Firms competing against unregistered firms, Vietnam, World Bank Enterprise Surveys37.1percent of firmsVN2023T1data.worldbank.org
Adults who used a mobile phone or the internet to buy something online, trend, Vietnam, World Bank Global Findex40.4 (2022) -> 46.2 (2024)% of population age 15+VN2022-2024T1data.worldbank.org
Adults making a cash payment upon delivery for an online purchase23.6926820960181% of population age 15+VN2022T1data.worldbank.org
World Bank Logistics Performance Index (Overall score), by Southeast Asia country3.3index score 1VNT1data.worldbank.org
Private funding deal count, Vietnam digital economy13dealsVNH1 2025T2bain.com
Video commerce sellers and stores, year-on-year growth, Vietnam60percent YoYVN2025T2bain.com
Online travel gross merchandise value, Vietnam4USD billionVN2025T2bain.com
Venture capital invested in Vietnamese Retail-sector startups37USD millionVN2024T2web-assets.bcg.com
Number of tech investment deals done in Vietnam, all stages118dealsVN2024T2web-assets.bcg.com
Number of Vietnam tech deals of USD 0.5M or smaller57dealsVN2024T2web-assets.bcg.com

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