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Vietnam ecommerce

16 verified facts tracked for this market — each with its source, reporting period and evidence tier. Tier 1 = primary institutions (central banks, statistical offices); tier 2 = disclosed industry panels.

MetricValueGeoPeriodTierSource
Adults who used a mobile phone or the internet to buy something online, trend, Vietnam, World Bank Global Findex40.4 (2022) -> 46.2 (2024)% of population age 15+VN2022-2024T1data.worldbank.org
Adults making a cash payment upon delivery for an online purchase23.6926820960181% of population age 15+VN2022T1data.worldbank.org
Adults making a digital online merchant payment for an online purchase16.6581019313988% of population age 15+VN2022T1data.worldbank.org
Adults who used a mobile phone or the internet to buy something online, by country, World Bank Global Findex40.4% of population age 15+VN2022T1data.worldbank.org
Adults who used a mobile phone or the internet to buy something online, by income group (poorest 40% vs richest 60%), Wo29.6% of population age 15+VN2022T1data.worldbank.org
Firms competing against unregistered firms, Vietnam, World Bank Enterprise Surveys37.1percent of firmsVN2023T1data.worldbank.org
Firms using banks to finance investment, Vietnam, World Bank Enterprise Surveys29.2percent of firmsVN2023T1data.worldbank.org
Gross National Income per capita, PPP, by country, World Bank15850current international $VN2024T1data.worldbank.org
Internet users by country, World Bank (individuals using the Internet, % of population)84.2% of populationVN2024T1data.worldbank.org
Made a digital online merchant payment for an online purchase, Vietnam, World Bank Global Findex34.19% of population age 15+ who paid onlineVietnam2024T1data.worldbank.org
New businesses registered, Vietnam, World Bank Entrepreneurship Database136757countVN2024T1data.worldbank.org
Vietnam adults paying cash on delivery for an online purchase12.04percent of adults age 15+VN2024T1data.worldbank.org
World Bank Logistics Performance Index (Overall score), by Southeast Asia country3.3index score 1VNT1data.worldbank.org
Average CAC payback period for new SaaS customers (forEntrepreneurs 2021 survey, via Paddle State of SaaS meta-report)26months to reach new-customer CAC paybackGlobal2021T2paddle.com
Real annual sales growth, Vietnamese formal private firms (World Bank Enterprise Survey)5.8percentVN2023T2enterprisesurveys.org
Seed/early funding raised by Vietnamese social commerce startup Aemi2USD millionVN2022T3techcrunch.com

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