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Latin America E-commerce

Brazil leads Latin American online retail: 41.69% of adults bought something online in 2024 (World Bank Findex) and Pix made up 47% of non-cash payment transactions in Q4 2024 (BCB). In Mexico, 35.8% of internet users shopped online and e-commerce grew 7.1% in real terms (INEGI).

20 verified facts tracked for this market — each with its source, reporting period and evidence tier. Tier 1 = primary institutions (central banks, statistical offices); tier 2 = disclosed industry panels.

MetricValueGeoPeriodTierSource
Export rate of small Latin American firms by online sales/purchasing activity18% (offline small firms) vs 67% (small firms that both sell and buy online)% of firms in size band that exportLatin America and the Caribbean (survey respondents mainly Argentina, Brazil, Chile, Colombia, Mexico, Uruguay, with some Ecuador/Peru)survey fielded Dec 2016-Jan 2017 and Oct 2017 (published in CEPAL working paper, 2019)T1repositorio.cepal.org
Latin America and Caribbean firm sales paid electronically60.2average percent of sales paid by customers electronicallyLatin America & Caribbeanlatest available Enterprise Surveys yearT1extdataportal.worldbank.org
Brazil, all adults: have a lock on their phone (PIN, password, fingerprint)71.79percentBR2024T1api.worldbank.org
Share of women 15+ in Brazil buying online via mobile phone or internet38.8045755957661percentBR2024T1api.worldbank.org
Brazil adults 15+ who paid cash upon delivery for an online purchase1.91737093353904percentBR2024T1api.worldbank.org
Internet users in Mexico who made online purchases35.8percentMexico2024T1inegi.org.mx
Brazil, all adults: own a mobile phone92.05percentBR2024T1api.worldbank.org
Barrier to online shopping, prefers to buy in person, share of non-buyers (Mexico)21.0percent of non-buyersMexico2024T1inegi.org.mx
Pix transaction-volume growth, Brazil (fastest-growing payment instrument)52percentBR2024T1bcb.gov.br
Mexican non-online-buyers who prefer to shop in person21.0percentMexico2024T1inegi.org.mx
Share of all adults 15+ in Brazil buying online via mobile phone or internet41.6925773438956percentBR2024T1api.worldbank.org
Mexico electronic-commerce real annual growth versus total economy growth7.1% real annual growth of VABCOEL in 2024; total economy 1.2%Mexico2024T1inegi.org.mx
Top online-purchase category, personal use & hygiene articles, share of online buyers (Mexico)77.9percent of online buyersMexico2024T1inegi.org.mx
Pix share of non-cash payment transactions, Brazil (Q4)47percentBR2024T1bcb.gov.br
Brazil, all adults: can change the PIN or password on their mobile phone without help56.30percentBR2024T1api.worldbank.org
Online buying via mobile or internet, poorest 40% by income, Brazil33.0024303454818percentBR2024T1api.worldbank.org
Mexico other services share of e-commerce gross value added51.1percentMexico2023T1inegi.org.mx
Latin America and Caribbean marketplaces that do not admit foreign sellersnearly 60percent of marketplace platformsLatin America and the Caribbean2022T1desarrollodigital.cepal.org
LAC marketplaces offering open seller registration without prior operator approval62percentLatin America and the Caribbean2022T1repositorio.cepal.org
Share of women 15+ in Brazil buying online via mobile phone or internet28.0537417615623percentBR2021T1api.worldbank.org

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